Privacy Policy

Sri Lakshmi Home Made

At Sri Lakshmi Home Made, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website or make a purchase.

1. Information We Collect

We collect the following types of information when you use our website:

a. Personal Information

• Name

• Phone number

• Email address

• Billing & shipping address

• Payment details (processed securely through third-party gateways)

b. Non-Personal Information

• Browser type

• Device information

• IP address

• Cookies & website usage data (for improving user experience)

2. How We Use Your Information

We may use your information for:

• Processing and delivering your orders

• Sending order confirmations, shipping updates, and support messages

• Improving our website and customer experience

• Responding to customer service queries

• Preventing fraud or unauthorized transactions

• Sending promotional offers (only if you subscribe)

3. Payment & Security

• All payments are handled by secure, trusted third-party payment gateways.

• Sri Lakshmi Home Made does not store or access your full card details.

• We follow standard security practices to protect your personal information.

4. Cookies Policy

Our website may use cookies to:

• Improve website performance

• Remember your preferences

• Analyze website traffic

You can disable cookies in your browser settings, but some features may not work correctly.

5. Information Sharing

We do not sell, trade, or rent your personal information to third parties.

We may share information only with:

• Delivery/courier partners – for shipping your order

• Payment gateways – for processing your payment

• Legal authorities – only if required by law

We ensure these partners follow strict confidentiality and data protection standards.

6. Data Protection & Storage

• Your data is stored securely and accessed only by authorized personnel.

• We take reasonable security measures to protect your information from misuse, loss, or unauthorized access.

7. Marketing Communication

• You will receive promotional messages only if you voluntarily subscribe to our newsletters or updates.

• You may opt-out anytime by contacting us or using the “unsubscribe” option.

8. Children’s Privacy

• Our website is not intended for use by individuals under the age of 13.

• We do not knowingly collect data from children.

9. External Links

Our website may contain links to external sites.
We are not responsible for the privacy practices or content of those websites.

10. Changes to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with a revised “Last Updated” date.