Terms & Conditions
Terms & Conditions
Sri Lakshmi Home Made
Welcome to Sri Lakshmi Home Made. By accessing or using our website and purchasing our homemade pickle products, you agree to the following Terms & Conditions. Please read them carefully before placing an order.
1. General Information
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Sri Lakshmi Home Made is a home-based business offering freshly prepared, homemade pickles.
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All products are prepared in small batches to ensure freshness and quality.
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By using our website, you confirm that you are at least 18 years old or purchasing under adult supervision.
2. Product Information
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All product descriptions, images, weights, and prices are listed as accurately as possible.
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As these are handmade products, slight variations in taste, colour, and texture may occur.
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We reserve the right to update or modify product details without prior notice.
3. Orders & Payments
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Orders must be placed through our official website or authorized channels.
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Full payment is required at the time of placing your order.
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We accept online payments through available payment gateways.
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Orders may be cancelled by us in case of stock unavailability, invalid address, or payment issues.
4. Shipping & Delivery
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We ship products across India using trusted courier partners.
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Delivery timelines may vary based on location, courier service delays, holidays, or unforeseen circumstances.
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Once dispatched, you will receive tracking details (if applicable).
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We are not responsible for courier delays after dispatch.
5. Cancellations & Refunds
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Orders can be cancelled within 2 hours of placing the order.
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Once preparation begins, cancellation is not allowed.
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Refunds are provided only for:
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Wrong product delivered
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Damaged or leaked packages
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Lost shipment
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Refund requests must be raised within 24 hours of delivery with proof (photos/videos).
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For full details, please refer to our Cancellation & Refund Policy.
6. Return & Replacement Policy
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We do not accept returns due to the perishable nature of the products.
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Replacement or refund is provided only in genuine cases of defect, damage, or incorrect product.
7. User Responsibilities
By using our website, you agree not to:
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Misuse the website for fraudulent purposes
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Attempt to disrupt or interfere with the website’s functioning
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Use our content, images, or product descriptions without authorization
8. Intellectual Property
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All website content, including text, photos, logos, and product details, belongs to Sri Lakshmi Home Made.
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Unauthorized copying, reproduction, or redistribution is strictly prohibited.
9. Pricing & Offers
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All prices are listed in INR.
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We reserve the right to change prices, offers, or product availability at any time.
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Discounts or coupon codes cannot be combined unless stated.
10. Limitation of Liability
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Sri Lakshmi Home Made is not liable for:
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Allergic reactions (customers must check ingredients before purchase)
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Courier delays after dispatch
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Wrong delivery details provided by the customer
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Damages occurring after successful delivery
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11. Privacy & Data Protection
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We collect customer information solely for order processing and communication.
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We do not sell or share your personal data with third parties for marketing.
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For details, refer to our Privacy Policy.